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Question1: Which two solutions could an administrator find on the AppExchange to enhance their organization?Choose 2 answers
Question2: AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.What should the administrator configure to make it easier for teams to collaborate with the same customer?
Question3: Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.How should the administrator configure this request?
Question4: An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.What would cause this?
Question5: Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.How Should the Administrator Address this requirement?
Question6: AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?
Question7: Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.Which three password policies should an administrator configure?Choose 3 answers
Question8: The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object.What type of field should the administrator add to the open house object to track number of visitors?
Question9: An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?Choose 2 Answers
Question10: Cloud Kicks has decided to delete a custom field.What will happen to the data in the field when it is deleted?
Question11: Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.What should the administrator use to achieve this?
Question12: An administrator at Northern Trail Outfitters is creating a validation rule.Which two functions should the administrator use when creating a validation rule?Choose 2 answers
Question13: Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.the administrator configure to help with these issues?
Question14: Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.Which three of the standard objects are available to an administrator considering a support use case?Choose 3 answers
Question15: Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.Which feature should an administrator use to fulfill this requirement?
Question16: The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.What tool should the administrator use to replace the workflow rules?
Question17: The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.Which tool should the administrator use to complete this automation?
Question18: Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.How Should the administrator share records owned by sales team A with Sales team B?
Question19: An administrator created a record trigger flow to update contacts.How should the administrator reference the values of the active record the flow is running on?
Question20: DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.How can the administrator ensure these extra steps only appear when creating open house records for condominiums?
Question21: Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.Which feature meets this requirement?
Question22: Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types.Choose 2 options
Question23: Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.How should an administrator ensure this requirement?
Question24: An administrator at Cloud Kicks wants to deactivate a User who has left the company.What are two reasons that would prevent a user from being deactivated?Choose 2 answers
Question25: Cloud Kicks wants users to only be able to choose Opportunity stage closed won If the Lead source has been selected.How should the administrator accomplish this goal?
Question26: Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.Which two ways can the marketing users now access converted leads for editing?Choose 2 answers
Question27: An administrator has reviewed an upcoming critical update.How should the administrator proceed with activation of the critical update?
Question28: An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.What should the administrator do to meet the deadline without increasing the budget?
Question29: Which three items are available in the mobile navigation menu?Choose 3 answers
Question30: Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.What feature should the administrator use to meet this requirement?
Question31: What should an administrator use as an identifier when importing and updating records from a separate financial system?
Question32: The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.What should the administrator utilize to satisfy the request?
Question33: Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.How Should the administrator configure this requirement?
Question34: Cloud Kicks need to be able to show different picklist values for sales and marketing users.Which two options will meet this requirement?Choose 2 answers
Question35: User at Cloud Kicks want to see information more useful for their role on the Case page.How should an administrator make the pages more dynamic and easier to use?
Question36: The administrator for AW Computing is working with auser who is having trouble logging in to Salesforce.What should the administrator do to identify why the user is unable to log in?
Question37: Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible.Which feature should the administrator use to implement this functionality?
Question38: AW Computing would like to improve its Case Lightning record page by including:* A filtered component to display a message in bold font when a case is saved as acriticalrecord type.* A quick way to update the account status from the case layout.Which two components should an administrator use to satisfy these requests?Choose 2 Answers
Question39: Users at Cloud Kicks want to be able to create a task that will repeat every two weeks.What should an administrator do to meet the requirement?
Question40: The business development team at Cloud Kicks thinks the Account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process.Which automation tool should an administrator use?
Question41: Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection.Which feature should an administrator place on the page to fulfill this requirement?
Question42: Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.Which three password policies should an administrator configure?Choose 3 answers
Question43: Which three aspects of standard fields should an administrator customize?Choose 3 answers
Question44: Executives at Cloud Kicks have reported that their dashboards are showing inaccurate dat a. The administrator has discovered been changing the source reports.Which two actions should the administrator take to preserve the integrity of the source reports?Choose 2 answers
Question45: An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.Which two ways should these folders be shared?Choose 2 answers
Question46: What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?Choose 3 Answers.
Question47: Cloud Kicks wants to allow customers to create their own cases while visiting Its public homepage.What should the administrator recommend?
Question48: Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly.What should administrator do to identify the problem?
Question49: Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.Which two options should the administrator use to help the support team?Choose 2 answers
Question50: An administrator at Dreamhouse Reality needs to Create Customized pages for the salesforce mobile app.Which two types of pages could an administrator build and customize using the Lightning App Builder?Choose 2 Answers
Question51: An administrator needs to create a one-to-many relationship between two objects with limited access to child records.What type of field should the administrator use?
Question52: The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.What dashboard component will effectively show this number and the proximity to the total goal as a single value?
Question53: Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen.How should the administrator configure Salesforce to meet this requirement?
Question54: Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.What should the administrator use to complete this request?
Question55: A sales rep has a list of 300 accounts with contacts that they want to load at one time.Which tool should the administrator utilize to import the records to salesforce?
Question56: Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.Which field type should an administrator use to capture coordinates?
Question57: Northern Trail Outfitters has asked an administrator to ensure that when a contact with a title of CEO is created,the contact's account record gets updated with the CEO's name.Which feature should an administrator use to implement this request?
Question58: Which tool should an administrator use to identify and fix potential session vulnerabilities?
Question59: The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.What should the administrator do to identify why the user Is unable to log in?
Question60: What are three characteristics of a master-detail relationship?Choose 3 answers
Question61: Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.How should the administrator configure the policies in my domain settings?
Question62: The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.Which two features should the administrator configure?Choose 2 answers
Question63: Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.How should the administrator accomplish this?
Question64: The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.What case management tools need to be utilized for this requirement?
Question65: The administrator at cloud kicks has been told that users are unable to add repeating tasks in salesforce.Which two solutions the administrator use to ensure users are able to do this?Choose 2 Answers
Question66: The administrator at Cloud Kicks has created an approval process for time off requests.Which two automated actions are available to be added as part of the approval process?Choose 2 answers
Question67: An administrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?
Question68: Northern Trail Outfitters has a custom quick action on Account that creates a new Case.How should an administrator make the quick action available on the Salesforce mobile app?
Question69: Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.How should an administrator accomplish this request?
Question70: At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.Which are two considerations for enabling this functionality?Choose 2 answers
Question71: The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.How should this be accomplished from the campaign keeping the associated campaign member history?
Question72: What are two considerations an administrator should keep in mind when working with Salesforce objects?Choose 2 answers
Question73: A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.How can an administrator troubleshoot this problem?
Question74: Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.Which automation solution should an administrator use toImplement this request?
Question75: Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.How should an administrator configure this requirement?
Question76: The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with Issues. This screen should be visible from cases.How should the screen flow be distributed?
Question77: The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.How should an administrator configure the custom object to meet this requirement?
Question78: administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.What could cause this issue?
Question79: Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.What should the administrator use to achieve this?
Question80: Which tool should an administrator use to review recent configuration changes made in their org?
Question81: Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.How should the administrator complete this requirement?
Question82: An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.Which two prompts will happen when one of the users attempts to log in to Data Loader?Choose 2 answers
Question83: The administrator at Aw Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account.Which type of page should the administrator create?
Question84: The administrator at Ursa Major Solar imported records into an object by mistake.Which two tools should be used to undo this import?Choose 2 answers
Question85: DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types.Which two features should the administrator use to fulfill this requirement?Choose 2 Answers
Question86: Support agent at Cloud Kicks are spending too much time finding resources to solve cases.The agents need a more efficient way to find documentation and similar cases from the Case page layout.How should an administrator meet this requirement?
Question87: The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an Opportunity. The administrator attempted the same edit without receiving an error.How can the administrator validate the error the user is receiving?
Question88: The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use the split list view?
Question89: Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain.What type of relationship should the administrator make between Shipments and Account?
Question90: Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.How should the administrator configure this requirement?
Question91: Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.Which 3 items should the administrator configure to provide appropriate access to the report?Choose 3 answers
Question92: The administrator has created new users for ten new employees at Northern Trail Outfitters.Why are these users unable to access the account object in the Salesforce or?
Question93: An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.What should the administrator configure to meet this requirement?
Question94: Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.Which feature should an administrator use to fulfill this request?
Question95: Cloud kicks intends to protect with backups by using the data by using the data export Service.Which two considerations should the administrator remember when Scheduling the export?Choose 2 Answers.
Question96: An administrator at Cloud Kicks has a flow in production that is supposed to create new records.However, no new records are being created.What could the issue be?